My Car Check Reviews

4.54 Rating 4,502 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Metrics

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Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.26 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road

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My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 1 star review on 25th January 2019

Mycarchack Fraud

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The report was never sent to my email address and i have not been able to use my account stating bad URL.....Ive used this lot for many years haven't a clue whats going but what I paid for has gone missing.....Until this problem is sorted NOT recommended.”

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Posted 1 month ago

“BE AWARE Absolutely useless paid for a car check, it was incorrect no reply from "customer services" need to start a dispute on paypal for refund.”

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Posted 1 month ago

“Received a clear finance report from mycarcheck for a vehicle I went onto purchase. HPI report shows finance outstanding so car repossessed by PSA Finance Ltd. Avoid and use HPI as they offer a guarantee.”

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Posted 3 months ago

“Totally incorrect vehicle mileage date. Listed 2 incorrect mileage even when mine and giv.uk mot checker show correct! 1 record from DSA...when I called DSA to raise a complaint they said it was the company who held the wrong data and all the mileage they had agreed with me and the government. Really bad unreliable information which causes issues for buyers and sellers alike.”

My Car Check 1 star review on 13th May 2021

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Posted 4 months ago

“On full check got back a false information. Showing an outstanding finance on the car.. Spent few hours on phone to find out it is not right. Can't reach there customer service. Cheaper then the offical HPI check site but not worth it.”

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Posted 4 months ago

“Excellent service and great results. I will be using your company whenever I buy a car or van”

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Posted 6 months ago

“Very fast check with just the right amount of info to stop me buying a writeoff”

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Posted 10 months ago

“Absolutely disgrace of a company. They gave me total false information for a car i was buying and I ended up in dispute with the owner. A second check was carried out with a reputable company and all checked out fine and in alignment with the government website. This company told me that the vehicle hadn't been MOT'd for 2 years (off the road) and it has a discrepancy on the mileage. The car owner had every right to give me a hard time based on the information I was provided by this mickey mouse company...........and i paid money for the privilege. Will never use them again and recommend anybody not to use them as well. Terrible service!!!”

Helpful Report

Posted 10 months ago

Hi Michael, We are sorry to hear that you are not happy with the vehicle check that you carried out. So that we can rectify this matter could you please get in touch via our contact us page https://www.mycarcheck.com/contact-us. We look forward to hearing from you soon. Regards, My Car Check Customer Support Team.

Posted 10 months ago

“Use this app frequently to check vehicle details Purchased report before buying a car Good information Only bad point is the report price in the ISO app are not current Android is upto date. Just a surprise at checkout”

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Posted 10 months ago

“Buying 5 made for a cheap purchase at under £5 each.”

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Posted 10 months ago

“Easy to access. Sufficient information at a fair price to cover HPI, insurance write off, or stolen vehicle. More information can be accessed for further payment.”

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Posted 10 months ago

“I’m happy thanks”

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Posted 10 months ago

“My car checker is the best tool I've ever use told you exactly the history of the car before you make a terrible mistake great tool to use useful save time and money”

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Posted 10 months ago

“Brilliant service , a car I bought was a cat D , these guys put my mind at rest totally”

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Posted 10 months ago

“Brilliant service had a full check at £10.99 on a car I was buying for my son instant report and all checks were spot on even put vin number in and the report checks it for you to make sure they match would highly recommend and use again thankyou”

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Posted 10 months ago

“Simple to use, competitive price and accept PayPal - fast results 🙂”

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Posted 10 months ago

“Excellent resource.”

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Posted 10 months ago

“The main thing is that the levels of check are affordable. Also, it’s made very clear what you get for each level. The info is immediately available and is stored for future reference. The multi-buy discounts seem quite generous too.”

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Posted 10 months ago

“Not detailed”

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Posted 10 months ago

“Rubbish, hpi information was at least two months out of date! Complained via email and before I get a response my car check have the cheek to ask for a review”

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Posted 10 months ago

My Car Check is rated 4.54 based on 4,502 reviews